- 0730.178.723
- office@itmm.ro
- Mon - Fri 09AM - 06PM EET
Menu
FREQUENTLY
ASKED QUESTIONS
Do you have questions about IT Services?
Below you will find answers to some questions you may have about your computer and possible errors or about online services!
If you still haven’t found out the answer you are looking for, you can contact us anytime!
What's wrong with your computer?
There are few causes for this problem. It can be from a driver if you have recently installed the equipment. If the configuration has not changed recently, the most possible cause is the high temperature of the processor. In this case, the fans should be cleaned or replaced.
Firstly, you have to check the mouse batteries and whether they need to be changed. Secondly, you may have to change the USB plug that you use, because it can be a speed problem (USB 1.0, 1.1, 2.0, 3.0 – most often this problem is encountered on USB 3.0 plugs and the mouse is v2.0).
Most likely the keyboard is broken or some keys are left pressed.
There may be other external causes, if you have a remote control program installed or if you have a virus on your computer.
The blocked sound can be from the Flash Player. It must be uninstalled and reinstalled.
No, you can’t. USB sticks are for carrying data or backing up important documents.
In addition, the memory of a USB flash is quite small. We advise you to purchase an internal Hard Disk if you still have slots available, or in case you do not have (especially in the case of laptops) to replace the Hard Disk with one with a larger capacity.
Do you have questions about online IT services?
Online presence is an extremely important step for your business!
According to your of your business, you have to adapt to the audience you are targeting!
Through social networks you can keep in touch with customers, you can answer questions much faster and you can promote the products and services you offer!
First of all, you have to make your presence known online. And you can do this through a website.
In online, every step must be done correctly because everything depends on each other.
For example, you need to have a website with an easy-to-remember domain. The theme you choose must be optimized for search engines, as you will want to promote your business.
The content must be relevant and dynamic to attract as many visitors as possible.
Yes, we do! Our specialists will take care of your online presence and will provide online services such as: webdesign, SEO, content marketing, optimization and many more.
Give us a call and let’s talk about the advantage that we can give you in online!
It depends. It is not enough just to be online. The virtual presence must be done correctly to reach the target audience. You need a thorough analysis, an effective marketing strategy and a dedicated team.
The business will grow steadily as long as you give it the attention it needs!
Search engine optimization is extremely important for the success of your online business. In order to improve your SEO performance, to have a higher visibility and to increase the traffic on the site, you must implement a series of necessary techniques.
Also, you need very well developed strategies for best results!
We don’t recommend. USB sticks are for carrying data or backing up important documents.
In addition, the memory of a USB flash is quite small.
We advise you to purchase an internal Hard Disk if you still have available slots or to replace the Hard Disk with another one with a larger capacity.
If it doesn’t start at all, the new component must be removed and taken under warranty to see if it is defective. It may not be compatible with the rest of your components.
If your PC starts but does not running Windows, you must choose Safe Mode in order to install the drivers.
There are many causes that may be responsible for your problem.
Your computer must be checked inside. We recommend you to visit an IT Service or give us a call!
We are here to help you!
Check the computer if it is plugged in. If you have a button extension, it must be in the ON position.
Temporary files must be deleted and programs that load and run unnecessarily must be stopped.
The main programs need to be updated, including the operating system.
There is also the possibility of having a virus. We also recommend virus scanning.
When I turn on the laptop, after few minutes it turns itself into standby mode. What are the causes?
If your laptop goes into standby, one of the most common causes is high temperature.
The laptop must be cleaned to allow the ventilation system to operate in normal parameters.
Temporary files must be deleted and programs that load and run unnecessarily must be stopped.
The main programs need to be updated, including the operating system.
There is also the possibility of having a virus. We also recommend virus scanning.
Firstly, you need to check if they are in the Recycle Bin or if they are permanently deleted.
If they are permanently deleted, you must stop writing to that partition (so as not to overwrite the files you want to recover) and use programs to recover deleted files.
One free program is Recuva.
Absolutely not. Two antivirus programs can completely block your computer or cancel each other out, and so viruses can enter without any protection.
You must choose a single antivirus program.
It may happen that when the updates are installed, the computer crashes, but these situations are very rare.
Usually, the updates are for the better functioning of the programs. Adding new features, or removing vulnerabilities.
The cables must be checked. Power cord and data cable
There may also be a problem with the controller, but this case is very rare.
Our advice is to buy another hard disk and if there is important data on it try to recover the data from it.
Do you have more questions or concerns?
We are here to offer you the answers you are looking for!
Mobile: 0730.178.723
Phone: 021.655.47.94
E-mail: office@itmm.ro
Follow us
© 2020 IT MANAGEMENT & MAINTENANCE SRL
All rights reserved